Privacy Policy
These privacy policies describe how I collect, use, and share information, it also describe when and how i collect data when you place an order with me or use my services through Etsy or related sites and services.

These rules do not apply to third-party practices that I do not own or control, including Etsy or any third-party services that you can access through Etsy. You can read Etsy's Privacy Policy for more information about the site's practices.

The information I collect:
To process your order, you must provide me with certain information (that you have authorized Etsy to transmit to me), including your name, email, postal address, payment details, and the description of the product you order. You can also decide to give me some additional personal information, by contacting me directly.

Why I need your information and how I use it:
I rely on a number of legal bases to collect, use and share your information, including: to provide you with my services, for example when I use your information to process your order, resolve a dispute or provide customer service;
when you gave me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
if necessary, to meet a legal obligation, a legal judgment or in connection with a request for justice such as for example keeping information about your purchases in the context of tax legislation; and
if necessary, to serve my legitimate interests, in the event that these legitimate interests are not invalidated by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested and in my legitimate interest to improve these services; and 2) compliance with Etsy's Seller Policy and Terms of Use. I use your information, if necessary, to comply with my obligations under Etsy's Seller Policy and Terms of Service. 3. Third parties with whom he shares personal information.

Sharing and dissemination of information
Information about my clients is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
Etsy : I share your information with Etsy when necessary to provide you with my services and comply with my obligations under Etsy's Seller Policy and Terms of Service.
Service providers : I use certain third parties I trust to perform certain actions or provide certain services for my shop - such as transportation companies. I may have to share your personal information with these third parties, but only those that are essential to the performance of these services.
Activity transfers : If I sell or amalgamate with another company, I may have to disclose your information in connection with this transaction but only to the extent permitted by law.
Respect of the legislation. I may have to collect, use, store and share your information if I believe in good faith that it is necessary and reasonable to: (a) respond to a legal process or request of the state; (b) enforce my agreements, conditions or regulations; (c) prevent, investigate or handle any fraud or other illegal activity, or any technical or security problem; or (d) protect the rights, property and safety of my clients or others.

Data retention
I keep your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policy. I may also have to keep this information to comply with legal and legal obligations, resolve disputes and enforce my commitments. I usually keep them for a period of: 4 years.

Transfers of personal information outside the EU
I can potentially store and process your information through third-party hosts located in the United States or other countries. Therefore, I may be able to transfer your personal information to a jurisdiction where the data protection and government oversight laws are different from those of your country. If I have to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for this, as Google Cloud is Privacy Shield certified.

Your rights
If you are a resident of certain territories, and in particular the European Union, you have certain rights relating to your personal information. Some of these rights apply in general, and others only in limited cases. These rights are described below:

To access. You may have the right to access personal information that I hold about you and to receive a copy by contacting me. You will find my details below.
Edit, restrict, delete. You may also have the right to modify your personal information, restrict my use of it or delete it. Except in exceptional circumstances (for example, if I had to keep the data related to my shop for legal reasons), I will usually delete your personal information on request.
To oppose. You may object (1) to me processing some of your information as part of my legitimate interests and 2) receiving marketing messages from me after explicitly agreeing to receive them. In these specific cases, I will delete your personal information unless you have legitimate reasons to continue using it, or where it is necessary for legal reasons.
To complain. If you live in the European Union and would like to express concern about my use of your information (and without prejudice to other rights you may have), you can do so with your local data protection authorities.

Free Shipping
The flag "free shipping" on some items implies that the prices have been adjusted to absorb part of the shipping costs.

How to contact me
In the context of the European Data Protection Act, I, Isabelle Matte, am the data controller in respect of your personal information. For any question or concern, you can contact me on my email cesptitspigments@gmail.com. You can also send me a mail at:

Pop Pigments, 3629 Alcide-Gauthier Street, Sherbrooke, Qc, J1N 0W4, Canada